Please convey my many thanks to you and your staff for all the care they provided to Dad these past few months.
When it became apparent that my fiercely independent Dad could no longer live at home alone safely, but was not ready to admit he needed to live in an assisted living situation, your agency was the perfect transition. Your caregivers were able to ensure that he got up and dressed each morning, helping him as needed, and maintaining his regular schedule. They accompanied him to his physician appointments, stayed with him when he had a short stay in inpatient rehab, took him out to eat and running errands as he liked. They communicated very well with me when they had concerns about his balance and gait, noting changes promptly. They engaged him in activities that stimulated his mental functioning, and facilitated visits with friends. He particularly enjoyed monitoring nesting birds in his yard with them.
When he began to verbalize that he could see that he may someday need help with dressing and bathing, we knew he had made the admission for himself that assisted living may be the next step. That he was able to make that decision for himself was a huge relief to us. We took him to tour a few of them, and he was impressed.
Kim, Kristy, Ryan were particularly helpful in helping him with this transition: helping him pack his clothing and identifying household items he would like to take with him. At that point, they were more familiar with his clothing choices than we were! And it was great that we could trust them implicitly to take care of him throughout this period, as neither me, my sister, or my brothers live close by.
His move to assisted living has gone very smoothly, and I look forward to this next adventure in his life.
My siblings and I are very thankful for you, your agency, and your staff.
“My experience with First Choice Senior Care and Kayla Stephens was extremely positive. The ladies that Kayla assigned were so very kind and considerate as well as very professional. I would highly recommend them to any of my friends who need help, either in the hospital or at home. I can’t say enough about using First Choice Senior Care except that I was blessed to have them and they helped me so much with my recovery.“
“Dear First Choice Senior Care,
With your help I was able to go back to my apartment. I haven’t lost my independence and gained parts of my life back. My caregivers were incredible…the cream of the crop! Thank you for being there for me!
Love you all!”
"First Choice Senior Care provides caregivers for my husband. From the very first I wasn't just sent caregivers, they were selected with the criteria I needed for him. Kayla Stephens Vice President of FCSC choose his caregivers and she has gone above and beyond my expectations, She is caring, very knowledgeable a wonderful person who I am glad I found. First Choice Senior Care has become our caring family."
"I want to sincerely give your firm gold stars and the highest customer service rating overall that one can give. That day you spent with me in the emergency room went above and beyond! Thank you again for getting me there, for patiently waiting with me and making sure I was taken care of. Yes, I know that I was "paying for services rendered" but you made the experience more one of friendship than service. Overall, as I've said, I have been very pleased to have had your firm recommended to me."
“It is my pleasure to be associated and work closely with Kayla and Jeff Stephens and their team of dedicated caregivers. Their focus on each client’s individual needs is exemplary and we are proud to have them as fellow members of The Senior’s Choice. We at The Senior’s Choice support more than 140 in-home companion care companies around the world and we take pride in the standards of excellence common among all our members. First Choice Senior Care represents the best of The Senior’s Choice because of their demonstrated integrity, commitment, and love for seniors and their families. We know that those individuals who take advantage of their services will experience greater peace, independence, and more quality time with their loved ones.”
Steve Everhart President, The Senior’s Choice